Refund policy
Refund policy
Refund and Exchange Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our refund and exchange policy below:
Refunds:
- You may request a refund within 15 days of the purchase date if the product is unopened and in its original condition.
- A $5 restocking fee will be deducted from the total refund amount.
- Opened items are not eligible for a refund.
Exchanges:
- Exchanges are accepted within 30 days of the purchase date for items in their original, unopened condition.
- Opened items are not eligible for an exchange.
Procedure:
- To initiate a refund or exchange, please contact our customer service team at maydaysupplyco@gmail.com/780.707.7826
- Provide your order number and a brief explanation of the reason for the return or exchange.
- Ensure that the product is returned in its original packaging.
- Please allow up to 7 business days for processing once we receive your return.
Notes:
- Refunds will be processed to the original method of payment.